Frequently Asked Questions
Everything you need to know about Bookmark Hub. Can't find the answer you're looking for? Contact our support team .
General
Bookmark Hub is a smart link management solution that helps you organize and share your online discoveries. It allows you to save links with custom titles and descriptions, organize them into collections, search through your bookmarks, and easily share collections with others.
Simply paste your URL into Bookmark Hub, add a custom title and description, assign category tags, and click 'Save'. Your bookmark will be instantly added to your library and organized according to your preferences.
Yes! Bookmark Hub allows you to create custom collections to group related bookmarks together. This makes it easy to organize bookmarks by project, interest, client, or any category that works for you.
Bookmark Hub features robust search capabilities that let you find bookmarks by URL, title, description, or category tags. This makes it easy to locate specific bookmarks even as your collection grows.
Absolutely! Bookmark Hub allows you to share entire collections by generating public links. You can choose to share temporarily (with an expiration date) or permanently, giving you complete control over your shared content.
Pricing
Bookmark Hub offers both monthly and annual subscription plans. Annual plans come with a discount compared to paying monthly. We also offer custom enterprise solutions for organizations with specific needs.
Bookmark Hub offers flexible pricing to suit different needs. Our plans start with a free tier with basic features, while premium plans with advanced features are available on monthly or annual subscriptions with the annual option providing significant savings.
Yes! We offer a 14-day free trial of all premium features so you can experience the full power of Bookmark Hub before making a commitment.
You can easily manage your subscription from your account settings. Simply navigate to 'Billing & Subscription' and select the plan that best fits your needs. Changes to your subscription will take effect at the start of your next billing cycle.
Our Enterprise plan includes custom user limits, priority support, advanced security features, custom integrations, dedicated account management, and the ability to add your own branding. Contact our sales team for a customized quote.
Billing & Payment
Absolutely. Bookmark Hub uses Stripe, a PCI-compliant payment processor, to handle all transactions. Your payment information is encrypted and securely stored according to the highest industry standards.
We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied with Bookmark Hub within the first 30 days, contact our support team for a full refund.
Through our Stripe integration, we accept all major credit cards, including Visa, Mastercard, American Express, and Discover. In select regions, we also support additional payment methods like Apple Pay and Google Pay.
Yes! We offer special pricing for qualified non-profits, educational institutions, and student users. Contact our sales team to learn more about these discounted options.
You can cancel your subscription at any time from your account settings under 'Billing & Subscription'. Your access to premium features will continue until the end of your current billing period.
If you downgrade to a free plan, you'll maintain access to all your saved bookmarks, but some premium features will become unavailable. Your collections and data remain intact should you choose to upgrade again in the future.
Features & Usage
Yes! Bookmark Hub features one-click editing of all your saved links. You can update titles, descriptions, categories, and collection assignments at any time.
The number of bookmarks you can save depends on your subscription plan. Free accounts have limited storage, while paid plans offer expanded or unlimited bookmark storage based on the tier.
Yes! Bookmark Hub supports importing bookmarks from major browsers (Chrome, Firefox, Safari, Edge) as well as from other bookmark management services. Simply use our import tool in the settings to transfer your existing collections.
We offer a responsive web application that works on all devices, including smartphones and tablets. Dedicated mobile apps for iOS and Android are currently in development and will be released soon.
Yes! Bookmark Hub allows you to archive bookmarks you don't need right now but might want to reference later. Archived bookmarks don't appear in your main collection but can be accessed through the archive section.
Security & Privacy
Bookmark Hub takes security seriously. All data is encrypted during transmission and at rest. We implement industry-standard security practices to protect your information and provide options for private bookmarks that only you can access.
Yes, our premium plans include automated link checking that notifies you when previously saved bookmarks become unavailable or change significantly, helping you maintain a clean and functional bookmark collection.
Advanced Features
Yes! We provide browser extensions for Chrome, Firefox, Safari, and Edge that allow you to quickly save and organize bookmarks directly from any webpage without having to open the Bookmark Hub application.
Absolutely! Our Team and Enterprise plans include collaborative features that allow multiple users to contribute to shared collections, perfect for research teams, project groups, or company-wide resource sharing.
Yes! In addition to titles and descriptions, you can add private notes to any bookmark for your personal reference or team collaboration purposes.
Yes! Premium users can customize the appearance of their bookmark collections with different layouts, color schemes, and custom branding options, especially useful when sharing collections externally.
We offer email support for all users, with premium plans receiving priority response. Enterprise customers also receive dedicated account management and phone support options.
Free accounts have certain limitations on storage, sharing capabilities, and advanced features. Premium accounts have higher or unlimited usage caps depending on the subscription tier. Enterprise plans offer custom limits tailored to your organization's needs.